How we work

We've been in the game for over 10 years, so we know what great marketing looks like and what works for different industries, audiences and platforms.

This expertise means you get excellent results without the headaches of coordinating multiple vendors or managing complex projects.

There are two ways you can work with us: an ongoing retainer or a project-by-project basis.

Ongoing retainer

If you want consistent, reliable marketing support with predictable monthly costs, our retainer model is for you. This approach works best if you're after continuous brand building, regular content creation and ongoing lead generation.

With a retainer, we become an extension of your team — and you gain a marketing department without the overhead.

Project

If you have a certain something in mind with a clear start and end point, such as a one-time ad campaign or a website refresh, go for a project-based approach. 

This model gives you access to our full range of skills for a defined scope of work, with transparent pricing and clear deliverables.

FAQs

Retainer

  • A retainer gives you consistent access to our full range of marketing services for a predictable monthly fee. You get the benefits of a dedicated marketing team without the overhead costs of hiring full-time staff.

  • We create retainer proposals based on your specific marketing needs, business goals and budget. After understanding your objectives, we assess the scope of work, required resources and estimated hours for each service area.

  • Absolutely. Business needs evolve, and your marketing should, too. During our regular review sessions, we assess what's working best and make recommendations for adjustments. You can shift focus between different service areas, scale certain activities up or down, or introduce new elements as your priorities change.

  • That depends on you and your business! Before we begin, we establish clear, measurable KPIs aligned with your business goals. These might include website traffic growth, lead generation metrics, conversion rates or social engagement. Through regular reports, we track these indicators, providing transparent insights into performance and making data-driven recommendations for continuous improvement.

Project

  • We manage a wide range of marketing projects, from video production, content creation and specific campaign launches to complete brand and website refreshes.

  • By setting clear milestones, having regular check-ins and maintaining proactive communication throughout the project. We work to realistic timelines that account for your feedback and potential amends so that we maintain both quality and budget control throughout the process.

  • If your project scope changes significantly, we'll discuss the implications and provide an adjusted quote before proceeding with additional work. However, we'll happily accommodate minor adjustments within reasonable bounds.

  • Yes, we offer a 30-day support period for questions and minor adjustments once your project is completed. For ongoing or additional work, we can either get you onto a retainer or handle future work as a new project. Many clients start with a project and then go onto a retainer as they see the value we provide.

  • Our project start times typically range from 1–3 weeks, depending on project complexity and our current workload. For urgent needs, we do our best to accommodate rush timelines, though this may affect pricing. We'll provide a realistic timeline based on your specific requirements during our initial chat.

Ready to take your marketing to the next level?

If you want your business to climb higher… and higher… and higher, contact us today for a FREE 30-minute consultation about your marketing.